Galway Education Support Centre
Data Protection Officer
Information We Collect
We collect information about you, including personal information, as you use our services and interact with us.
How We Use Your Information
When you register as a “User” on Galway Education Support Centre “Site”, “Service”, we collect personally identifiable information about you i.e. your profile (your name, surname, teaching council number, mobile/telephone number, email address, school name, school roll number, school email address, school telephone number) and/or similar. We will collect your profile solely to provide access to your registration area, to generate and view your record of participation in our CPD / Training & Education provisions in conjunction with maintaining your attendance and certification record(s). We will not use your collected data for any other purpose or to send you any commercial advertisements.
How We Share Your Information
Storage and Processing
How We Protect Your Information
Galway Education Support Centre is concerned with protecting your privacy and data but we cannot ensure or warrant the security of any information you transmit to us or guarantee that your information on Galway Education Support Centre “Site” “Service” may not be accessed, disclosed, altered or destroyed by breach of any of our Business standard physical, technical or managerial safeguards. When you enter sensitive information (such as log in credentials) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). No method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. We use external third-party payment processors such as PayPal and Stripe to process your payment when you book a course. These third-party payment processors do not retain share, store or use personally identifiable information for any other purposes. Your interactions with these external payment processing organisations are governed by their own privacy policies.
Access and Retention of Data Controlled by Our Users
Galway Education Support Centre “Site” will:
Remember what courses you are applying for (e.g. when logged in and booking a course)
Remember where you are in the booking process
Remember that you are logged in and that your session is secure. You need to be logged in to complete a booking.
Functional Cookies are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).
Galway Education Support Centre “Site” will:
Track the pages you visit via Google Analytics
This “Site” will not share any personal information or directly use third parties cookies.
Social Media Widgets / Analytics
Galway Education Support Centre CPD training courses (Contract)
We use the personal information (your profile) which you provide to us to administer and manage these CPD/ Training & Education services including registration, billing, collection of fees and charges. We will collect your profile solely to provide access to your registration area, to generate and view your record of participation in our CPD/ Training & Education services and to maintain your course attendance and certification(s) records. We will use the email address you provide for the purpose of distributing any training materials related to your CPD/ Training & Education undertaking(s) and to keep you informed. We may also collect and store information provided by you to consider your CPD requirements i.e. needs analysis for the purpose of designing course content and/or evaluating the quality of our provision /service to you.
Your personal information may be shared with our third-party Training & Education partners, professional development support personnel, trainers, facilitators, tutors and various education bodies and agencies under the remit of the Department of Education and Skills (DES) or other relevant Government agencies and organisations. If your CPD / Training & Education provision is delivered by an external educational body, we will share your personal data with that external educational body only as applicable and appropriate.
To pay for CPD courses you have requested from us (Contract)
To receive our Newsletter communications (Consent – Opt in)
With your permission, Galway Education Support Centre intermittently sends our Newsletter and information emails about CPD/Training & Education provisions to the email address you have provided. You may at any time choose not to receive our Newsletter communications by following the unsubscribe instructions included at the end of each email communication. Any existing registrant/User can also unsubscribe by logging in and editing his/her profile.
In line with the new data protection regulations, GDPR, Galway Education Support Centre will give existing registrants (Users) the opportunity to click on a link to “opt in” to subscribe to the Newsletter, therefore agreeing to continue receiving the Newsletter communication. Any existing registrant/User that does not use the link to “opt in” will automatically be removed and deleted from the Newsletter database. Registrants who have not booked a CPD/Training & Education provision within the last four years or more will also be automatically deleted and removed from Galway Education Support Centre website database.
In communication with us (Legitimate Interest)
If you correspond with us, we will collect information such as your name, address, phone number and email address and any other personal information contained within the communication and use it to respond to your inquiry. We process this information in pursuit of our legitimate interests i.e. providing continuing personal and professional development for teachers and school communities and implementing our statutory remit.
If you attend one of our CPD /Training & Education provisions (e.g. courses, programmes, other educational events) (Contract)
Galway Education Support Centre organises a comprehensive CPD /Training & Education programme during the year. If you register for one of these training courses/programmes/ events we will collect your name and contact information and in some contexts, your address and payment details. We use this information to facilitate your registration, process your payment and provide you with the associated information and services. In some circumstances, we take photographs or make video recordings of these events. We will always inform you if the provision is being photographed /recorded so that you can choose not to participate.
When you provide services to us (Contract)
If you provide professional services to Galway Education Support Centre and you provide your personal information, which typically includes your contact information, address, phone number, VAT registration number and possibly your banking information, we will process this information so that we can administer, manage and pay for the relevant services you provide and as per the terms and conditions of our contract.